Let’s face it – daily managing your financials and keeping track of all tax related documents and duties can be quite stressful. We’ve all been there! That’s why at Alfano & Company, we strive to make any and all interactions with our clients as pleasant as possible. How? We believe an administrative team should be professional, personable, and perceptive to the needs of customers. Our team is always equipped and eager to assist all of our clients. Thus, we’d like to use this opportunity to turn the spotlight on one of our valued administrative team members, Wendy Gonzalez.

Wendy At The Office

Wendy has been an integral part of the administrative team at Alfano & Company for over one year! Over the course of this year, she has enjoyed assisting and truly getting to know many of our clients. Whether she is scheduling appointments or gathering needed information for bookkeepers and tax preparers, Wendy puts high priority on delivering the best customer service. She beams with pride when she witnesses our entire administrative team uniting to respond attentively to client needs.

At Alfano & Company, we believe there is no cap on education. Each team member is consistently striving to learn more about their position and how their role works in tandem with the roles of those around them in order to improve the quality of our services. How does Wendy continue to grow in her field of work? She explains, “Alfano & Company has been providing me with ongoing training…regarding accounting principles and technologies.” Wendy is involved in weekly accounting classes and various continuing education courses. This has enhanced her ability to lend a helping hand to the clients she interacts with on a daily basis. She says, “Having this education allows me to provide better service to clients at Alfano and Company.  Knowing bookkeeping terms and what is involved when preparing a tax return allows me to answer client questions and make sure we have what we need from them to provide our services.”

Aside from emphasizing continuous education for an efficient and effective work environment, we also treasure team work to maintain high morale. Wendy says, “I enjoy working with a group of people that are dedicated and fun. The collaborative environment is great here. Everyone’s role is important and valued. It has been a great experience to learn and grow from.”

Wendy After Hours

Where can you find Wendy when she’s not helping clients at the office? It’s very likely she’s helping people in our community! Wendy has been involved in a volunteer work for at least 10 years and takes pleasure in reaching out to those in need. She also appreciates spending time with her friends and family and engaging in various exciting activities such as trying a new latte flavor, catching a movie, thrift shopping or exploring a new city! She says “…I’m happy if I’m with good people and in good conversation.” We appreciate Wendy for this!

Does this sound like the staff of the firm you’re currently using? If not, how would you like to interact with knowledgeable, friendly people who are dedicated to taking care of your personal financial needs?

We pride ourselves in attentively caring for each and every one of our clients.

Click here to find out how our team can help you!